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Factors that can affect the
accuracy of Emails, IP's and IM Traces |
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The recipient is using an internet Proxy: this
is a setting of the ISP which can sometimes show a wrong
location. In most situations, we are able to detect proxies and
still return the correct location anyway, but sometimes this is
not possible.
The recipient is using a dial-up internet connection over a
long-distance telephone call: remember, we give the location of
their ISP, so if they are in Paris and the make a phone call to
New York to access the internet you will see an American
location for them. Luckily, this is expensive for the recipient,
so it is rare that this happens.
The ISP of the recipient has a country-wide dialup number. Some
ISPs can allow users access from anywhere in the country by
routing the connection over the telephone network first - so the
location will give you the correct country still, but cannot be
accurate about the recipient town or city.
Firewalls are sometimes used by individual recipients or by
their ISP or company, and these can cause the location to be
less accurate. You still usually get the right country and
state, but sometimes the town location is wrong.
The ISP of the recipient are using a brand-new set of IP
addresses. When successful ISPs expand and get new numbers
assigned to them, it takes a few days to few weeks for the
location of these new numbers to get properly recorded, so you
can get completely wrong locations when this happens - but this
is rare. Here are some reasons why it might be correct, even
though you were not expecting it:
Someone is spying on your email: we get a surprising number of
complaints about email location inaccuracy which turn out to be
caused by all the email of the sender or recipient being
intercepted by someone else.
The recipient might not be where you think they are: carefully
check the extra details in your receipt to see if this is the
case: we show you the name of their ISP as well as the language
their PC is using, and if these appear to match the location you
got, it's very probably correct! |
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